Privacy Policy

Effective Date: [November 16,2024]

Thank you for visiting BangkokWater.com (the “Website”). (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information about you when you visit our Website. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information You Provide

  • Contact Information: Such as your name, email address, phone number, and any other details you voluntarily provide when filling out forms or contacting us.
  • Service-Related Information: Any information necessary to respond to your inquiries about our services, including water quality, billing, and support needs.

1.2 Automatically Collected Information

  • Technical Information: Including IP address, browser type, device type, operating system, and other technical information collected when you access the Website.
  • Usage Information: Information about your interactions with our Website, such as pages visited, links clicked, and time spent, which helps us improve the Website’s functionality.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to track activity on our Website. This data helps us provide an enhanced user experience and for analytical purposes. You may adjust your browser settings to limit or reject cookies if you prefer.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve Services: To respond to your inquiries, process requests, and provide you with relevant information about our services.
  • To Enhance User Experience: Analyzing user behavior and preferences to improve Website functionality and ensure a positive experience.
  • To Communicate with You: Sending you updates, newsletters, or promotional information, where permitted by law and subject to your preferences.
  • For Legal and Compliance Purposes: Ensuring compliance with legal requirements, preventing fraud, and protecting the security and integrity of our Website.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following situations:

  • With Service Providers: Third-party providers who assist us in website operations, data analysis, or customer service.
  • For Legal Obligations: If required by law or in response to legal requests, we may disclose your information to law enforcement, regulatory bodies, or other authorities.
  • In Business Transactions: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. While we implement industry-standard security measures, please note that no method of data transmission over the internet is entirely secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce agreements. When your information is no longer needed, we will delete or anonymize it.

6. Your Rights

You may have the following rights regarding your personal data, depending on applicable law:

  • Access: Request access to and a copy of your personal information.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of data no longer needed for its original purpose.
  • Restriction: Request restriction of processing under specific circumstances.
  • Objection: Object to the processing of your data for direct marketing purposes or based on legitimate interests.
  • Data Portability: Request transfer of your data to another entity in a structured format.

To exercise any of these rights, please contact us at [Contact Email].

7. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy applies only to BangkokWater.com, and we are not responsible for the privacy practices of external sites. Please review the privacy policies of these websites before providing any personal information.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We encourage you to periodically review this page for the latest information on our privacy practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Bangkok Water Office
Email: [Brandsale@bangkokwater.com]
Address: [39/156 Bung Kam Phroi, Lam Luk Ka, Pathum Thani 12150]
Phone: [+6692 664 1440]